Title: Managing Conflict on a Global Team
Location: Online
Date: Wednesday, February 24, 2010
Time: 1:00-2:00 PM EST
Cost: Members $79; Nonmembers $149.
This presentation describes how to minimize and manage workplace conflict, especially in a multicultural setting. At the end of this presentation, the audience will (1) understand the mechanics of a classic conflict spiral, (2) be aware of the different conflict styles that people use, (3) be cognizant of the different communication and conflict styles of high-context and low-context cultures, and (4) be able to choose the appropriate method or tool to actually get ahead of the conflict before it spins out of control and moves toward the polarized end of the conflict management continuum.
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